Privacy statement

parts.skileurope.com respects the privacy of all users of its site and ensures that the personal information you provide us is treated confidentially. We use your data to process orders as quickly and easily as possible. Otherwise, we will only use this data with your permission.

This privacy statement complies with the guidelines of the GDPR legislation and applies to all activities of parts.skileurope.com. By using the services offered by parts.skileurope.com, you agree to the conditions set out in this statement.

parts.skileurope.com uses the collected data to provide its customers with the following services:

• When you place an order, we need your name, email address and delivery address to execute your order and to keep you informed of its progress.
• To make shopping at parts.skileurope.com as pleasant as possible, we store, with your permission, your personal data and data relating to your order and use of our services. This allows us to personalise the website and recommend items that may interest you.
• With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this, you can let us know by sending us an email or by changing your preferences in your account.
• If you create an account at parts.skileurope.com, we store your data. In your parts.skileurope.com account we store information such as your name and address, telephone number (if provided) and email address, so that you do not have to enter this again with every order. More information about the retention period can be found below, under the heading parts.skileurope.com does not store your data longer than necessary.
• Data about the use of our services and the feedback we receive from our visitors help us to further develop and improve our site.

parts.skileurope.com does not sell your data and treats it confidentially
parts.skileurope.com will not sell your personal data to third parties and will only make it available to third parties involved in executing your order. These include parties such as delivery partners, product support, payment partners, IT service providers and parties that collect our reviews. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data, and we have concluded contracts to this end in accordance with the regulations from the European Union. If judicial authorities or other official bodies demand access to personal data on legal grounds, parts.skileurope.com may comply.

parts.skileurope.com does not store your data longer than necessary
To protect your privacy optimally, we have taken appropriate measures. We do not store or use your data longer than necessary. After that, we delete all data we have from you. Or we use your data anonymously, because we need certain data for internal analyses and reports such as the value of your order. In concrete terms, this means the following:

Placing orders and creating an account
When you place an order with parts.skileurope.com and choose to create an account, your account is retained for 5 years after your last order. After this, the account is anonymised. This means that your personal data such as name, email address, telephone number and address details are deleted. So if you only create an account and never place an order, it will also be automatically deleted after 5 years.
Every order you have placed within your account is anonymised after 12 months. Of course, after these 12 months you still have the option to view the ordered products within your secure environment.

Placing orders without creating an account
When you place an order with parts.skileurope.com and choose to check out without creating an account, your order data is retained for up to 30 days after completion of the order. This is necessary for correct order handling, any questions regarding the order and possible return notifications. After that, your personal data in the order is anonymised.

Use of cookies on parts.skileurope.com
parts.skileurope.com uses different types of cookies. A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to this website. Information is stored in this text file. This information can be recognised and used again on a later visit. We distinguish between functional cookies, analytical cookies and marketing cookies.

Functional cookies are placed to make this website function as you would expect from a modern website. For example, your shopping cart is stored in the cookie, so that on a subsequent visit you do not have to add all items to your order again.

Analytical cookies are used to gain insight into our visitors and their clicking behaviour. For this we use Google Analytics. This is a tool from Google with which we can, for example, measure on which page most people leave parts.skileurope.com. This allows us to improve that particular page, so that customers will (better) find what they are looking for in the future.

Marketing cookies can be used to track whether you have viewed a certain product but have not yet paid for it. We can store this information in a cookie. We often use third-party cookies (Facebook and Google) for this. Based on this data, we can then offer you promotions in other places on the internet such as Facebook, Google or news websites.

You have the option to turn cookies on and off using the buttons below:

You can also choose to block the placing of cookies via your browser. If you block all cookies, this website will work less well. It is better to selectively disable only the unwanted cookies. You can do this in your browser settings. This also immediately blocks the cookies of other websites you visit.

You are in control of your personal data at parts.skileurope.com
We appreciate the trust you place in us and we will therefore handle your data with the utmost care.

Should you have any questions about the privacy policy of parts.skileurope.com, you can send us an email. This can be sent to the email address parts@skileurope.com. We will help you further if you need information about your data or if you wish to change or delete it. You always have the option to request to be forgotten. In that case, we will delete all your personal data from our systems.

If a change to our Privacy policy should be necessary, you will always find the most recent information on this page.